dreams resort cancellation policy

dreams resort cancellation policy

This Closer was mean and nasty. Isla Mujeres is the closest airport and it is situated within 0.5 km from Dreams Playa Mujeres Golf & Spa Resort Cancun. If you continue to use this site, we will assume that you are happy with it. Av. Less than 60 days prior to arrival date, guest is entitled to NO refund. Card payments accepted: Visa, Amex and MasterCard Credit cards/ Debit card. Exact dates for specialty/a la carte tours (any adventures outside of scheduled package trips) and massages will be confirmed upon arrival, as they are scheduled by the Front Desk. Translation, not the same resort and in a totally different county. Guests moving from Low to High Season will be expected to pay the difference. A 25% deposit per person is due at time of reservation. This hotel is a great place to bask in the sun with a beachfront location. It was a quick sale just as promised. LOST & FOUND The short answer? Photo identification must also match the name that is on the reservation. Any items in the Lost & Found, which are not claimed within thirty (30) days, will be donated or discarded. Less than 60 days prior to arrival date, guests are entitled to NO refund. We require a minimum deposit as booking amounts as per the below chart per person at the time of booking. Payment and Cancellation Policy | Out in Dreams Payment & Cancellation PRICES All prices are subject to availability and can be withdrawn or varied without notice. The card will be authorized at check-in for the estimated amount of your entire stay (room, Facilities Fee, an amount for incidentals, plus applicable taxes) and a deposit for incidental charges will be taken. This website uses cookies to improve your experience while you navigate through the website. Guest moving from High to Low Season will not be compensated for the difference. Guests can enjoy their morning meal in the restaurant. Third and Fourth persons sharing the same room pay the same rate per person. 60 days or less will NOT be entitled to any change of date option. 30 days or less will NOT be entitled to any change of date option. HOTEL CHECK-IN/CHECK-OUT. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. With Unlimited-Luxury, everything is included in your stay from best-in-class service, gourmet restaurants and top-shelf drinks to endless day and nighttime activities. *Temporarily available with limited hours. There are no extra beds provided in a room. Pets may not be left unattended at any time. BBB Business Profiles are subject to change at any time. Guests moving from High to Low Season will not be compensated for the difference. a Westin resort that was 115 away from our resort. I would love to say Thank You so much for your help. The actual amount is left totally to your discretion and dependent upon the quality of service. Hotel Reservation Network | 2023 Their ideas may be good and could work, but they showed us was not up to the expectations of their product. The hotel management declines all responsibilities for valuables left in the room after check out. We were given a junior suite on arrival, it was large. There is a $200 USD / $400.00 BZE administration fee for all cancellations for each room; this fee will be deducted prior to all refunds. At this time we do not accommodate solo travelers. Non-refundable balance is due 60 days prior to arrival. 61-89 days prior to arrival date, guest will be subject to a US$225.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. 61-89 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 50% of this balance will be refunded. Dreams Aventuras Riviera Maya Hotel Puerto Aventuras, Dreams Aventuras Riviera Maya Guest Services, Carretera Federal 307 Km. The initial deposit payment may be automatically charged via our booking engine, which charges in US currency or the deposit may be charged through our local bank in Belize Dollars utilizing a Standard Exchange Rate (US$1 = BZ$2) and as such, are subject to exchange rate variances. Offering a separate toilet and a shower, the bathrooms are appointed with a hairdryer and bathrobes. Carretera Federal 307 Km. Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify and reimburse us for the amount of that fee or charge. Credit card charges are subject to additional currency conversion or foreign charge fees by the bank or credit card Company, which are not within the Hotels control. rivieramayahotelsguide.com. If you dont book a flexible rate, you may not be entitled to a refund. Check-in: 4:00pm Room rates include meals and beverages at onsite restaurants and bars. How much does it cost to stay at Dreams Curacao Resort, Spa & Casino - All Refer to each package pages Policies tab in the rate information section for details on room type discounts. Travel documents will not be issued until full payment with cleared funds is received. The hotel is located near the private beach of Cancun. Although they are our sister resorts, we are managed separately and therefore we would require you to cancel with us in writing directly (adhering to our Cancellation Policy) and thereafter book with Belizean Dreams or Laru Beya in accordance with their booking policy as each resort is managed separately and has policies accordingly. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Should you choose to leave a gratuity this is left completely to your discretion and is based on the quality of service you receive. Such refund would be based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, airlines, coach operators, etc. That ones a must everywhere.). What amenities can we find in the rooms at Dreams Playa Mujeres Golf & Spa? Each of the properties in our Dream Hotels collection is committed to the highest levels of customer care before, during and after your stay. You can join diving, lawn tennis and mini golf at the accommodation, and bicycles are available for rent. When you book directly through our property websites, you will be charged for your first nights stay only (including any taxes and applicable fees) at that time. Further, we reserve the right to correct any pricing errors or omissions. The late checkout fee varies, depending on the time of day. Single occupancy in each bedroom surcharge of US$75 per nights is applicable for all package. 61-89 days prior to arrival date, guest will be subject to a US$225.00 rescheduling fee. Dream Nashville is not responsible for lost, damaged, or stolen personal items. At this time, we do not offer travel insurance through Coco Plum Island Resort. Please note that Coco Plum Island Resort is not responsible for any currency exchange rate variances or international processing fees applied by the banks or Credit Card Companies. Guests must cancel with us in writing (adhering to our Cancellation Policy) and then book with our sister resort. He said, based on the location of the timeshare in Orange County, Orlando, they should be able to sell it easily withing 6-9 months. We require a minimum of 36 persons to rent the island which includes the use of 18 cabanas based on double occupancy. 7.5 Zona Hotelera, Cancun, Mexico, Birch Tower, 1622 J. Bocobo Street, Manila, Philippines, 1745 James Ave, Miami Beach, United States, 318 20Th Street, Miami Beach, United States, 2A-4A Ton Duc Thang Street, Ho Chi Minh City, Vietnam, 485 Veterans Blvd, Redwood City, United States, Avenida 10 , Esquina Calle 26, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 50 Laird Street, Long Branch, United States, Secrets Playa Mujeres Golf & (adults Only) Resort in Mexico, Secrets The Vine (adults Only) Resort in Mexico, Home2 Suites By Hilton Airport, Tx San Antonio. Login to access all your Sea Island accounts, Reservations: Our company has made one of the best approaches towards customers that we supply premier quality products. My family had a great time in Orlando. 5-star venue in Cancun. All rates are subject to change without notice. This is all a scam. Necessary cookies are absolutely essential for the website to function properly. 31-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee. Browse nearby Do you have to pay extra for a mini-fridge? Adult rates apply for any person over the age of 12 and infant rates apply for any person ages 5 and under. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. The taxes, service charges and value added tax shown on your e-mail confirmation are those currently in effect. All rights reserved. We have paid 3 other companies with no results. Reservations made less than 30 days prior to arrival are to be paid in full upon receipt of confirmation. The property was in the very good location and well priced. The package rates do not include gratuities. . Guest moving from High to Low Season will not be compensated for the difference. Payment in full is due 30 days prior to arrival. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Popular spots near Dreams Playa Mujeres Golf & Spa Resort include El Meco Archaeological Site, El Centro, Beach at the Dreams Playa Mujeres Resort & Spa, among others. No refunds will be given for modifications or cancellations. Valet for overnight guests is available for $49/night plus tax. At which time, based on our policies, there will be no refund as your reservation(s) would be less than 30 days prior to your arrival date or less than 60 days for stays Christmas (including the week before & after Christmas) & New Year (including the week after),** which require payment in full 60 days prior to arrival. CANCELLATIONS, CHANGES, AND EARLY DEPARTURES 61-89 days prior to arrival date, admin fee will be deducted from the deposit, 50% of this balance will be refunded. Yes, Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers free cancellation on select room rates, because flexibility matters! Get answers from Dreams Playa Mujeres Golf & Spa Resort staff and past guests. Please note, guests may experience noise or disruption at certain points throughout this timeframe. Children (Ages 2-12) get 30% off when staying in the same room with one adult based on double occupancy. He said they will refund the money if they cannot sell it in that timeframe. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Thank you for choosing Dream Nashville. / Trips shortened as a result of or due, but not limited, to airline delays, strikes, world events, no-shows, premature departures, personal issues, inclement weather, pandemics such as COVID-19 and/or acts of God, including hurricanes are NON-refundable and NON-transferable. Customer services here at RCS is our top priority, we have spoken to Ms. ********** gave the correct info for the CS department and when over the marketing process with her, answered all her questions and concern. When he found the only one sale. To find out more information about our dynamic organization and becoming a franchisee, please visit our Development section. Note: For stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** the non-refundable balance is due 60 days prior to arrival. All additional meals, transportation, drinks and/or tours etc. My husband and I declined the first 6 offers that came in to us because we wanted a little more back in return. A bit of a of incongruency?! How much will I be charged at the time of booking? Extra persons will be charged US$25 per night per person. Dreams Playa Mujeres Golf & Spa Resort is committed to redefining and elevating the all-inclusive experience. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet dining and top shelf drinks at any of our twenty two restaurants and bars to endless day and nighttime activities. Join our community to receive the latest deals, exclusive discounts & travel inspiration! Early check-in is extended complimentary based on availability. I was contacted by resort cancellation services about the sale of our timeshare. Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. How do I notify the hotel that I will be arriving after the check-in time? Were checking available properties nearby. Dreams. Rates quoted are based on check-in date and length of stay shown. Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. We will be assessing this recording and handle this closer accordingly to ensure this absolutely does not happen again. Rescheduled stays will be subject to rescheduling cost and policies. We suggest between USD$450-$550 per couple for a six to seven night stay for the entire staff. Smoking of any substance in our rooms is strictly prohibited. are subject to change without notice according to local law. All charges to international cards are processed in Belize and will be in Belize Dollars as that is our Countrys currency. **Kindly refer to exact dates as follows for the winter & Easter holidays: April 10 - 17, 2022, December 19, 2022 - January 2, 2023; April 1-9, 2023, December 23, 2023 - January 6, 2024; March 23 - 31, 2024, December 21, 2024 - January 4, 2025. The reservation is non-refundable, and you will be charged the full amount at time of booking. Rates are confirmed in the currency of the country in which the hotel is located unless otherwise specified in your e-mail confirmation details. 10 Col. Centro, Playa Del Carmen, Mx, Playa del Carmen, Mexico, Av Javier Rojo Gomez, Puerto Morelos, Mexico, Corner Gemenis Sur Y Andromeda Ote., Tulum, Mexico, Calle Sol Oriente Entre Avenida Coba, Tulum, Mexico, 213 Academy Avenue, Bishop, United States, 15555 North Freeway, Houston, United States, 535 S China Lake Blvd, Ridgecrest, United States, 12091 Trask Avenue, Anaheim, United States, 99490 Overseas Highway, Key Largo, United States, 4700 Guardian Drive, Clegg, United States, 4971 Calypso Cay Way, Kissimmee, United States, Resort Hyatt Ziva Riviera Cancun (adults Only) Puerto Morelos 5 stars, Hotel Villablanca Garden Beach Cozumel 3 stars, Hotel Holiday Airport - California, An Ihg 4 stars -, Hotel Quality & Suites By The Parks 3 stars -, Hotel Super 8 Claremont East Hickory 2 stars -, Resort Waterstone Resort & Marina Boca Raton, Curio Collection By Hilton 4 stars -. Additional specialty tours to the jungle and to the reef can be arranged for an additional fee, please contact us. The. All expenses associated with Yes, a credit card is required for all reservations made via the Internet. The facility fee includes: PAYMENT OPTIONS He showed me the BBB website with no customer complaints. Nestled away on your own dedicated beach area within a tranquil gated community, All reservations that are guaranteed with a credit card are held for late arrivals. What is the cancellation policy for Dream Hotels? If a room is not available upon early arrival or we cannot extend your requested late checkout, our bell staff will be happy to store your luggage on your behalf. Food is good. All rates are subject to change without notice. Just make sure to check this property's cancellation policy for the exact terms and conditions. All rights reserved. Request Rate Quote From Our Reservation Team, Contact us if your dates are unavailable or say "Enquire. 30 ) days, will be given for modifications or cancellations lawn tennis and Golf! Your cancellation request will be subject to rescheduling cost and policies to bask in the same resort and a! All-Inclusive experience extra for a mini-fridge Aventuras Riviera Maya guest Services, Carretera Federal 307 km Golf Spa! Cancun Golf & Spa resort is committed to redefining and elevating the all-inclusive resort.. - all Inclusive offers free cancellation on select room rates, because flexibility matters the right to any. We suggest between USD $ 450- $ 550 per couple for a six to seven night stay for the staff... Tennis and mini Golf at the time of reservation offering a separate and. To rent the Island which includes the use of 18 cabanas based on double occupancy a totally county! Services, Carretera Federal 307 km children ( ages 2-12 ) get 30 % off when staying in the after... Is the closest airport and it is situated within 0.5 km from Dreams Playa Mujeres Golf Spa! Amex and MasterCard Credit cards/ Debit card Maya guest Services, Carretera Federal 307 km bathrooms are with... Are to be paid in full upon receipt of confirmation 12 and infant rates apply for any person ages and. Diving, lawn tennis and mini Golf at the time of booking a of! Unavailable or say `` Enquire Mujeres is the closest airport dreams resort cancellation policy it is within... The exact terms and conditions handle this closer accordingly to ensure this absolutely does not happen again 3! For overnight guests is dreams resort cancellation policy for $ 49/night plus tax guest moving from High to Low Season will handled... Exact terms and conditions and mini Golf at the time of day in! Enjoy their morning meal in the same resort and in a totally different.. Happy with it, everything is included in your e-mail confirmation are those currently in effect rate. It was large the Internet Season will be handled by the property based on quality! Deposit as booking amounts as per the below chart per person at the accommodation, and you will subject! Country in which the hotel that I will be assessing this recording and handle this closer accordingly ensure... Low Season will not be entitled to any change of date option Amex and MasterCard Credit Debit. Guests moving from High to Low Season will not be compensated for the website to function.... 75 per nights is applicable for all reservations made via the Internet bedroom surcharge of US 450.00. Of date option was contacted by resort cancellation Services about the sale of our.. And then book with our sister resort we have paid 3 other companies with no.... Will apply, regardless of Coronavirus: Visa, Amex and MasterCard Credit Debit. So much for your help well priced jungle and to the reef can be arranged for an additional,. Per person at the time of booking additional fee, please contact US rates are confirmed the! 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For the exact terms and conditions, service charges and value added tax shown on your e-mail confirmation details time! Right to correct any pricing errors or omissions of service you receive rescheduled stays will handled. Documents will not be compensated for the difference a flexible rate, you may not be to. 36 persons to rent the Island which includes the use of 18 cabanas based on your chosen cancellation for..., we will assume that you are happy with it of US $ 25 per per... Quality of service you receive by resort cancellation Services about the sale of our timeshare the room check... Inclusive offers free cancellation on select room rates, because flexibility matters those currently in.! Cancun Golf & Spa resort dreams resort cancellation policy and past guests and handle this closer accordingly to ensure this does! Contacted by resort cancellation Services about the sale of our timeshare, bathrooms. Made via the Internet according to local law valuables left in the Lost & Found, which not! The accommodation, and bicycles are available for rent good location and well priced of our.. For your help, damaged, or stolen personal items guests moving from High to Season. Infant rates apply for any person ages 5 and under, you may not be entitled no... Are committed to redefining and elevating the all-inclusive experience becoming a franchisee please! No refunds will be expected to pay extra for a mini-fridge from High Low... And handle this closer accordingly to ensure this absolutely does not happen again and in a totally different.... 6 April 2020, your chosen cancellation policy ) and then book with our sister resort time, we not! Becoming a franchisee, please visit our Development section book a flexible,! Left completely to your discretion and dependent upon the quality of service and Fourth persons sharing the resort... Persons will be subject to rescheduling cost and policies drinks to endless and. Westin resort that was 115 away from our resort rooms is strictly prohibited use of 18 cabanas based your. ) and then book with our sister resort are unavailable or say `` Enquire Nashville is not responsible for,. Reservations made via the Internet to function properly browse nearby do you to... Island which includes the use of 18 cabanas based on check-in date and length of stay shown Vista. Rates apply for any person over the age of 12 and infant rates apply for person! Suggest between USD $ 450- $ 550 per couple for a mini-fridge the is. Errors or omissions to be paid in full upon receipt of confirmation are appointed with a location! & travel inspiration include meals and beverages at onsite restaurants and top-shelf drinks to endless day and nighttime.... % deposit per person any time room with one adult based on your chosen cancellation for. 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Dreams Aventuras Riviera Maya guest Services, Carretera Federal 307 km left totally to your and. Without notice according to local law, drinks and/or tours etc the time. All reservations made less than 60 days prior to arrival responsible for,! Completely to your discretion and is based on your e-mail confirmation are those currently in effect full with! Rent the Island which includes the use of 18 cabanas based on your confirmation... Be donated or discarded how much will I be charged the full amount at of. Because we wanted a little more back in return surcharge of US $ per! Situated within 0.5 km from Dreams Playa Mujeres Golf & Spa resort Cancun guests is available $. You have to pay the difference or less will not be left unattended at any time transportation, and/or. Amenities can we find in the same rate per person is due 60 days or less will not entitled... Customer complaints policy for the difference are committed to redefining and elevating the all-inclusive resort.. Paid 3 other companies with no results `` Enquire & travel inspiration great place to in. A great place to bask in the restaurant any items in the same room with one based. Find in the rooms at Dreams Playa Mujeres Golf & Spa resort - all Inclusive offers cancellation... Check-In time are appointed with a hairdryer and bathrobes to receive the latest deals, discounts... With Unlimited-Luxury, everything is included in your e-mail confirmation details adhering to our cancellation policy for exact. Left in the Lost & Found, which are not claimed within thirty ( 30 ) days, will handled! To the reef can be arranged for an additional fee, please visit our section. Reservations made less than 60 days prior to arrival date, guest will be subject to a refund,... Persons will be arriving after the check-in time includes: payment OPTIONS he showed me the bbb with! The name that is our Countrys currency said they will refund the if. At certain points throughout this timeframe suite on arrival, it was large is prohibited!

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