doordash strategy and operations interview

On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. What started as an all-hands-on-deck approach organically grew into a structured program over time. Bernice has high emotional intelligence and is able to de-escalate difficult situations while remaining composed. Immediately, the vibe was not there, with the hiring manager showing up 5 minutes late and repeatedly questioning why I was applying for the role (my background is a combination of entrepreneurial and corporate experience). I interviewed at DoorDash in Sep 2020. However, I have not heard back from HR or even received a rejection email. Ive learned to push back a little bit. Coffee drinkers in Northern California, Texas, Georgia, Florida and some other markets can now get their Pistachio Cream Cold Brew delivered via DoorDash. Free interview details posted anonymously by DoorDash interview candidates. By 2015, we formalized this feedback model into WeDash. The process took 5 weeks. I did a full blown analysis and a PowerPoint. the process is LONG (took 2 months) and the analytics exercise takes quite a long time (i spent like 2 days doing it) and in the end it seems like they don't extend offers that much, and the people that DO seem to be working there don't seem very qualified to be doing so. Invisible Braces Market Size and Share 2020 Global Industry Analysis By Trends, Key Findings, signed a deal with a national retailer, BevMo. Anonymous Interview Candidate in New York, NY, I applied online. The problem you'll get will likely be deep in the weeds, ambiguous, and jargony (e.g. Interview. . It's the final round consisting of a case and behavioral. Inclusive Leadership Thanks in advance for the help #doordash #interview #doordashinterview #operations #ops #product #tech #pm . She is a self-starter, team player, and always initiates thought provoking conversations while considering multiple stakeholder objectives. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Quickly got back for HM interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 17. I thought I would be going through my presentation which I spent so much time on, but it was actually a whole new case. The process took 2 weeks. Did he reply to any of the previous DMs? Average salary for DoorDash Strategy And Operations Manager in Buffalo: US$151,786. Take home assignment, data analytics and present recommendations. Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? I invest a significant amount of my time into my team since my success is their success. A big red flag in the last round of interviews. About the Role. However, perhaps they had someone in mind already, or this was by design (to see how a candidate handles this situation), but one of the senior managers clearly did not want to be at the interview and wasn't very polite. Absolute waste of time. She was just disinterested. Then got called back for interviews - one behavioural and one case study. Anonymous Interview Candidate in Toronto, ON, I applied online. Strategy & Operations. I had a quick 30 minute chat with the recruiter about the role, expressed my interest, and was moved on to the second round. I had 2, thirty minute interviews. How do you improve performance at an underperforming site? Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. The process took 1 week. Theres no need to be an expert, but your day to day will flow more seamlessly when you better understand the product were using. The opportunity within our core marketplace of restaurants is massive and theres a lot of exciting activity there; the biggest national chains, like Cheesecake Factory and P.F. At the same time, theres a lot of room to be creative. Sony, Go to company page Once you apply, a recruiter reaches out for a very short chat to tell you that the first step in the process is a 48hr case. How WeDash became the flagship employee program for DoorDash. Check out the recap below. He asked one question. Step 2: Booked a time with HR for an interview unfortunately, I got very sick the day of the scheduled interview and asked to reschedule, the HR coordinator was accommodating and rescheduled me for 5 days days later. Its satisfying just to know you and your colleagues around the world are part of the same mission, and they have your back. The final stage will be going through the assignment in a 1-1 interview with the Hiring Manager. I can provide detailed insights. Free interview details posted anonymously by DoorDash interview candidates. Try not to get overwhelmed or frustrated. Our competition spends aggressively in some markets, and while were well-funded, we cant just throw money at a problem and hope it goes away. Our managers understand were not going to make our money back in a day. why this role, why DoorDash, previous experience, etc. More than 10 million customers or 40% of DoorDash's active customers have signed up for DashPass. What skills you bring? Im focused on balancing Dashers within the larger marketplace: making sure the right number of drivers are on the road to give every customer a positive experience. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. The Voice Ordering team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency.About the RoleThe Manager, Voice Ordering, will play a critical role in scaling a best-in-class voice ordering solution by ensuring launch and scale readiness for all Voice Ordering . Even if they do what are the chances of them getting promoted. Can someone please share your interview experience? We do have that sense of community and collaboration across the Launcher team. 1. Upon completion of my analysis and recording me walking through the presentation, I sent the email to the HR contact and I was almost immediately scheduled for a 3x 30 minute interview day. Have you ever had to do anything of that nature. Received a business case question, analyzing and giving my recommendations via submitting my ppts, Typical phone screen questions (tell me about yourself, why doordash, why this position, etc.) For example, we recently noticed we had a bunch of drivers available to take orders and wanted to get these orders assigned sooner, so I caught up with Engineering to assess how we could optimize our Dasher assignment algorithm to help make that happen. But here, its welcomed. I interviewed at DoorDash (New York, NY) in May 2022. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Be the first to find this interview helpful. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Its clearly not. Operations Supervisor could earn up to 12% of their base for Max Performance. I applied through other source. Map out E2E order journey with KPIs and measures to improve etc. DoorDash, Go to company page How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Listen as if youre wrong. That mindset allows us to work well both cross-functionally and within our own teams. That way the candidate has a better sense of the role before deciding whether to invest time into a case. Top worker.". The interviewers were nice, and all in all, it was a positive experience. 2020 - 2021. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. Yea they just don't respond or keep you i the know, So weird. HBO, Go to company page Strategy and Operations Interview. Case: you get an excel book with a bunch of data and have to draw insights and conclusions and present your work however you want. 8+ years experience in Strategy and Operations; Project and Process Management. I applied through a recruiter. When you join our team, you join our dream: to grow and empower local economies. My job is a combination of analyzing data to identify specific challenges within markets, and helping build and oversee solutions. We also work with Business Operations to look at the bigger-picture data beyond our own team, and with Engineering to help them improve the product. Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. The process took 2 weeks. I never reached out to the recruiter though. If you expect us to invest so much time in your interview process they should have the courtesy to send updates and at least respond to candidates emails. Latham & Watkins LLP > The Legal 500 Rankings Antitrust > Cartel Tier 1 Latham & Watkins LLP is a leading name in cartel defense, leveraging its global platform and deep governmen Was reached out to on LinkedIn, did a quick 5 minute phone screen and felt like I had no relevant experience compared to the questions I was asked so I expected nothing. You might have to wait a while to hear back and before you get your dashing gear but that's about it. We usually stay in a city for six to eight weeks; the idea is to lay down the strongest possible foundation before we flip the on switch, then hand the market off to the team who will run it long-term. One of the key metrics I look at is the net promoter scores of my team members, which helps me better understand how happy and engaged they are in their jobs. Theres a bit of friendly competition, of course we always know who gets the most deliveries on day one of a launch. Every investor in DoorDash, Inc. (NYSE:DASH) should be aware of the most powerful shareholder groups. Has anyone has a similar experience? Have a first round call with HR soon. It was a big data set with dirty data, with the generic directive of "How would you improve the business". Ive also learned a lot about tech. Case study based questions on the Y model. The interviewers were nice, and all in all, it was a positive experience. I was promoted to Associate General Manager, then General Manager for Los Angeles, and transitioned to my current role when we began building our specialized teams. I guess they just have many candidates whos qualified, and maybe your not in the first position. Post interviews, I did a quick LinkedIn search of people in the org I was interviewing for and found this:29 out of 31 were white; 12 out of 31 were women; 26 out of 31 went to expensive private schools such as Brown, Stanford and North Western. The process took 2 weeks. As a Launcher, you need to be okay working independently, and learning to be with yourself and do your own thing. Other, Disagree. Toward the end of the process, I learned that the original hiring manager that I spoke with was also impacted by the layoffs. The other team said a flat no, with no feedback whatsoever and referred to a third team for final. I didnt really have a sense of joy in my work before I came here now I walk through the door every day with a smile on my face. The case interviews vary by the interviewer. Asked to hear about me. 1) Apply I was reached out to via LinkedIn to talk about multiple roles open on the Strategy and Operations team. a Consultant 1. However, this is an extremely time intensive process and the level of commitment required from candidates leads to more disappointment when things don't go well. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. I feel like getting some feedback would have been nice to see how I could improve. Etc. Most of them were nice and asked relevant questions. I did not make it to the next round without any feedback. Which means that it's very likely they didn't even review my work to the detail to be able to see what I am able to do. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I applied through a recruiter. Understood. You'll have the opportunity to blaze a new path for industry-defining work, and the satisfaction of achieving goals you set for yourself. Hey everyone. Are we adding new customers and, more importantly, are those customers coming back? I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. I interviewed at DoorDash (New York, NY) in Jul 2021, I had a first round with a recruiter, got a take home exam, had a second round with two different people on the team and then did not get the role, I applied through a recruiter. I put together 5-7 slides and had the key next steps and insights. Why doordash? Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? I have a case study interview with doordash. How would you handle POS errors and use data to make conclusions? Im also involved in decisions about growing our market, such as which new features we should offer our merchants. I interviewed at DoorDash. I interviewed at DoorDash (San Francisco, CA). DoorDash launched DashPass in 2018 and for a $9.99 monthly fee, DoorDash subscribers receive unlimited food delivery from participating restaurants. Quick 15 minute recruiter call followed by an initial screening round made up of mostly case questions with a few behavioral questions. I thought DoorDash is expected to move quick. Doordash interview process for New Grad was one online test that had 2 medium level questions. By 2015, we formalized this feedback model into WeDash. . + Read More. I think it is great for candidates to actually have the feedback from what could have been done better or any other information to inform candidates better as of why not moving to next rounds. Culture, wlb, etc. Not an ex consultant and so unsure if I should prep myself using Case in Point #doordash #interview, Go to company page Meanwhile, theyre also figuring out how to balance the companys rapid growth across the businesss three stakeholders: merchants, customers, and Dashers. Cant speak to wlb because Im not on the strategy team, but I work them a lot and they have a ton of say within the company. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. Doordash Interview Questions with Answer Examples. We also do de facto research and development; our team members keep track of whats happening on the ground in each market and experiment with new ways to serve our stakeholders. Its a lot of fast-paced decision-making and immediate results, which I love. Ive heard this repeated often: Speak as if youre right. Anonymous Interview Candidate in Toronto, ON, I applied online. They asked basic questions and seems fine. And yet thats exactly the mix that we need for the collaboration thats core to our success. Culture, wlb, etc. Common stages of the interview process at DoorDash according to 1,376 Glassdoor interviews include: When you join our team, you join our dream: to grow and empower local economies. Casey North, Head of Strategy and Operations First, give us a bird's-eye view of what Strategy and Ops does at DoorDash. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en DoorDash. I applied through a recruiter. Fairly impersonal and dragged out process. One week after the phone screen, I was informed by the hiring manager that I moved on to the next round, which was a take-home analysis exercise that was to be completed in 48 hours. But it was an exciting transition for me, and a hugely rewarding one: The challenges were solving are always becoming more nuanced and complex, and now I have the bandwidth to dig much deeper into the problems Im most passionate about. He is an efficient worker, always coming up with great problem solving methods, excellent at Microsoft Office, including using word and excel and is excellent at what he does. Cisco, Go to company page Finally got an email back from the recruiter that they are "under-resourced but would like to call me to provide feedback." I reached out to the recruiter and no response (which I believe is a trend, the recruiter never responded to my earlier interview question either). I applied and interviewed for DD strategy and operations role (was rejected in the last round). Especially for someone who has a full time job, this is especially time consuming and add very little value since this is NEVER referenced in any further interviews. Glassdoor users rated their interview experience at. Overall, I made it to the last round and received an email saying I wasn't a good fit with no feedback which was surprising because I actually felt i was underqualified for the position and wanted to ask them to consider me for a manager role LOL Check out open roles or email Katie Frank at katief@doordash.com. At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. Culture, wlb, etc. A lot of people working in the strategy and ops team seem very inexperienced -- they're all very young with little credibility and you can tell they don't know what they're doing when you push them on questions. in my opinion, this has been a poor candidate experience. Anonymous Interview Candidate in Los Angeles, CA, I applied through a recruiter. Im also looking forward to launching Calgary; adding a new city is always exciting. First round of Virtual interviews: My process moved relatively quickly at DD so take it with a grain of salt. Initiative is not doing well, what would you do. Put another way, the group faces the maximum upside potential (or downside risk). The first step was a 15 min interview with the hiring manager where they evaluate the background and fit. Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers

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